Comments on: Philips India Contact details – Corporate , Retail and Service Centres

By: Ajit Ch Kundu

Ajit Ch Kundu — Fri, 03 Feb 2012 09:09:35 +0000

Dear Sir

I had purchase one 18 Watt CFL lamp on 03 -10-2011 from some Electrical
goods seller . But I forgot the shop . This CFL lamp is fuse or may be damage.
only after four month .Would you pl give me the detail ? Where I can replace this bulb .or what proceeding I could follow ? for replacement on due course .
( Shop owners short form is J K . )
I am leaving at 3/1, Janata Road , Jadavpur , New Santoshpur , Kolkata -75
Mobile no -9674078748

By: Anonymous

Anonymous — Tue, 10 Jan 2012 11:33:30 +0000

Philips is focusing for selling new products only ,service in Odisha is very poor,ideots are sitting for misguiding customer,I have purchased a TV model#21PT5525 from Durga Sree electronics,cuttack ,Odisha on dated 21/02/2011after 4/5 months we observed some faults/manufaturing defects.immediately we contacted to the call centre vide TF#18001022929 and they have taken the complain from us and accordingly the enginer Mr. Dey contact#09338111330 and he went to my home at Sutahat ,cuttack and have done some patch work on a tempory basis.the very next day same problem is persisting.again on dated 0n 02/01/2012 i made another call to the call centre regarding the same vide complain#PBSR0201120015 but nobody has visited and nothing happened only i received a call from the service centre named Sainath electronics care at Bajrakabati Road cuttack that we have taken the matter to our senior and he will contact you very soon and your issue will get resolved,but nothing happened rather I called to the person Mr.Krishna Rao vide Mob#09937566444 repeatedly but got no reply.In the mean time i received SMS on dated 05/01/2012 that the above call has been closed. how can it possible??????? is it the service by Philips company????.again i called on 06/01/2012 vide complain#PBSR0601120002 but sti it is in pending,again i called to Miss Swati,on 07/01/2012,Mr. Bikash Thapa on 07/01/2012,Mr.Gobind Singh on 09/01/2012,Gyan Kumar Yadav ,Mr. Dipak,Mr. Pradip Kumar on 10/01/2012 but nothing happend.only the virson is some proffessional corporate word i.e.we are putting ”reminders” we are sorry,senior will contact you, we will contact you,but nobody has called me back ,where the TV is stil laying like a Dummy.

Remember:-The TV is coming under warrenty and if the issue will not shuted out by tomorrow evening you all are liable for the same. i will be force go legally and you all will be the party ,your corporate office ,your Registered office as wel as your authorised service centre

With Rgds,
Rashmi Ranjan Das
#09437364434

By: GraigD

GraigD — Mon, 02 Jan 2012 13:04:20 +0000

When I was doing charity work in Albania aged 17, I met a local man who was to show us around a school in need of help. Upon being introduced I put my hand out to shake. He merely looked at me quizzically. I was confused by this and moved my hand to indicate a shaking action – perhaps it wasn’t such a common custom in Albania? Maybe I was being rude. Why wasn’t he shaking my hand? After about fifteen seconds of this I looked down and noticed that he had no arms. http://www.freeares.org/

By: k mujeeb rehaman

k mujeeb rehaman — Mon, 26 Dec 2011 13:03:30 +0000

let me now bulk suppliers at palakkad as philips arena tel no r out of order

By: Maheshwar

Maheshwar — Fri, 02 Dec 2011 06:45:10 +0000

i want to purchase blackboard light reflector (tubelight fixed with fixtures over a blackboard ) 35 in no where i can purchase in banglore or kolar.
plz notify me as early as possible

By: test report of LED product

test report of LED product — Fri, 02 Dec 2011 03:31:45 +0000

test report of BBS1451*DLM100/840PSU-E220-240V

By: maulik trivedi

maulik trivedi — Sat, 19 Nov 2011 04:52:35 +0000

A very pathetic services by phillips india. A local product will give you a far better services than phillips. Nam bade aur darshan Khute.

By: sarika

sarika — Sun, 30 Oct 2011 13:17:45 +0000

Philips is focusing on selling new TV’s how about giving after sales service … service in india is ridiculous .. I purchased 42″ LCD PHILIPS TV, LCD 43 PFL 7762D in april 2009. And since august 2011, my TV is at your Lajpat nager service centre, new delhi, india ..and nothing done till yet …
WORK ORDER NO.: PDEL2908110110 … very sad …

By: Shailesh Lonare

Shailesh Lonare — Wed, 26 Oct 2011 13:04:34 +0000

Hi,

3 days back I purchased Philips LET TV and nobody came to fix wall bracket. I am contacting support person but they keep answering.. I will come …I will come but when they will come no idea… I just purchased TV and problem starts…. VERY BAD CUSTOMER SUPPORT. I regret to purchase Philips product.

Regards,
Shailesh Lonare
Dodda thogur,
Electronic city,
Bangalore-560100
Mobile no. +919886206445

By: Prasenjit Hazra

Prasenjit Hazra — Sat, 22 Oct 2011 14:00:29 +0000

Prasenjit Hazra
October 22, 2011 – 7:22 pm

Hai, I am Prasenjit. Last 3 & 1/2 months ago I had purchased a headphone SCH2000/97 at 22nd july, 2011 from Technocraft Infotech India Ltd., 23, C.R.Avenue, Kolkata. Mistakenly, headband is broken. I had gone through to the service center, several place. But they are unable to supply the particular item. Every time they admitted, any sort of headphone of philips would not be repair anymore. But at the time of purchased, dealer said, any sort of problem, every item will be available from any service center. Even i request to the customer care that, pls, changed this sku with exchange some required amount. But they are not entertaining anymore. This sort of attitude does never be expected from renowned brand name like Philips.
Please, let me know, how to overcome my problem? Is it possible to change this one or not? let me know, as soon as possible?

Regards,
Prasenjit Hazra
P.S. & P.O. = Chandannagre,
Dist. = Hooghly, PIN – 712136
West Bengal
India,
Mobile = 08017538896