150 Comments to “Philips India Contact details – Corporate , Retail and Service Centres”

1. n m pratap | June 5th, 2008 at 9:41 am
   

   Dear Sir & Madam,
   I had invested an amount of Rs 17000/- towards purchasal of philips 29″ colour TV during april 2006.It is making me feel bad for my decision to opt for a PHILIPS make TV as we were using this brand since a long period.
   Today it is suprising that there is a warranty of only 1 year and no even a free service facility too.Having invested such a huge amount,2 years back,iam not getting any sort of warranty nor a service facility???

   The telephone no:provided in the invoice statement is not valid.So, for just consulting about the warranty peroiod, the customer has to stepin to your showroom .This is not a sign of proper customer support.

   I have received a lot of advice from my friends not to opt for PHILIPS.

   N.M.Pratap
   9866140014

2. K.Ramachandran | June 11th, 2008 at 10:16 pm
   

   I was presented a Philips RL 135 Mini Radio in June’05. I understand it costs around Rs 250.00. Initially I was happy but when the radio did not even pickup the local Coimbatore FM stations I was disappointed. I got it serviced in Philips authorised shop and paid Rs 50.00 but the problem persists.

3. Vivek | June 12th, 2008 at 11:58 pm
   

   @ Mr. Ramachandran

   Does the mini radio have an antenna? Usually the FM reception is enhanced just by connecting a piece of wire the the radio’s antenna. Please try it out.

4. Vivek | June 13th, 2008 at 12:09 am
   

   @ Mr. Pratap

   Almost all the products sold these days have only 1 year warranty. Also I dont think any company gives “free services”. This is only followed by car companies.

   Did you have any issues with the product? Phone numbers do change from time to time and I know it can be frustrating. Companies in India rarely notify their customers about contact detail changes.

   People have mixed opinion about products and brands, so we cannot generalize our views. If you have had some bitter experience with the product quality and or service, then it is a different story altogther.

5. KIRAN | June 13th, 2008 at 12:49 pm
   

   Poor Service Support for LX600: Being one of the loyal customers of Philips , I regret to mention that Phillips has failed to repair my LX 600/69 AV receiver which I bought 2.5 years ago.

   Authorised service centre I-TEL services, JP Nagar Bangalore, Service Tag no: 5393: claims that component level repair is not possible and they need to replace power supply board. That too at a cost of 70% of new Philips receiver available in the market. I am aware that product is out of warranty and I need to bear the service charges but not to the extent that I can buy new set for the amount said:

   Its been nearly 1 month since I slogged at the authorized service centre but in vain.

6. ravi | June 21st, 2008 at 12:45 am
   

   kindly note the change in phone numbers of Philips Arena ,Vizag.
   new numbers are – 0891-6618177 , 6673338.
   any inconvenience due to change in numbers is deeply regreted.

7. Philips Service - Need Help - Team-BHP | June 30th, 2008 at 5:56 pm
   

   [...] Philips India Contact details – Corporate , Retail and Service Centres | aavaas __________________ Sameer, Bangalore [...]

8. Rajarshi Bardhan | July 3rd, 2008 at 12:56 pm
   

   Please let me know the address of Phillips Service Center near Vishrantwadi, Pune

9. K.Ramachandran | July 4th, 2008 at 10:42 am
   

   I refer to my comments made here on 5th june. Disappointingly, the local authorised service outlet could not service my Mini RL 135 Transistor as they could not arrange a spare for the product sold in 2005. what a shame?

10. P.J. PHILIP | July 4th, 2008 at 11:24 am
    

    I AM VERY SORRY TO INFORM YOU THAT I HAVE PURCHASED A PHILIPS TV 21 INCH FROM M/S. KRISHNA ELECTRICALS, BERKHERA, BHEL BHOPAL FOR AN AMOUNT OF RS. 12500/- DURING THE YEAR NOVEMBER 2005. Being one of the loyal customers of Philips , I regret to mention that Phillips has failed to repair my tv, AFTER MAKING COMPLAINT WITH THE SHOP FROM WHERE I HAVE PURCHASED, AN UNEXPERIENCED MAN ATTENDED THE COMPLAINT, BUT INSPITE OF KEEPING IT FOR DAYS, COULD NOT RECTIFY THE PROBLEM. KINDLY ADVISE WHAT I MUST DO WITH THE TV, SHALL I KEEP IT PACKED FOR EVER, OR IS THERE ANY REMEDY FROM THE PHILIPS TV MANUFACTURERS.

    P.J.PHILIP
    BHOPAL

11. Vivek | July 6th, 2008 at 8:46 pm
    

    Mr. Philip

    Please post your concerns on our forum:

    http://aavaas.com/forum/index.php/board,25.0.html

12. Vivek | July 6th, 2008 at 8:47 pm
    

    @ Ramachandran

    sometimes these things happen. it is beyond the capacity of a company to maintain inventory of spares for all the products launched by them in the past. You could purchase a new one instead.

13. Vivek | July 6th, 2008 at 8:49 pm
    

    @ Mr. Bardan

    this is all we have at the moment :

    Philips Arena – Pune (Bibvewadi)
    634/9A/3, Supreme Plaza, Bibvewadi, Pune – 411 037.
    Tel : (020) 24214002 / 56233513

    Philips Arena – Pune (Sadashiv Peth)
    Yashodhan Complex,1561, Opp. Navi Peth Talim Kendra, Sadashiv Peth, Pune- 30.
    Tel : (020) 24331844 / 4338886 / 25350911

    please raise your future questions at our forum :

    http://aavaas.com/forum/index.php

14. nidhi | July 8th, 2008 at 10:04 pm
    

    dear sir,
    i have purchased hi fi from 16 faridabad.After few months voice prob came,i complaint so many time but no response from service center.i advice not to purchased philips items.
    Nidhi

15. Kiran | July 21st, 2008 at 8:31 pm
    

    Poor service at all fronts
    Product: Philips Pure Water Dispenser

    Story started around month ago when the said product stopped working with error about UV lamp and also the filter cartridge was used-up and needed replacement. I called help desk and log a complain. After struggling for 10 days and several phone calls to local service centre someone came and replaced a glass tube around UV lamp. (50% problem resolved). The guy forgot to bring the cartridge when he came to replace the glass tube.

    Once again called local service station and I was promised to get the filter cartridge next day. I had no patience to follow-up with local service center to get the remaining 50% problem.

    I decided to go buy from nearest Philips authorized dealer. To my great surprise they don’t keep cartridge (I called at-least 4 dealers).

    So back to square-one!!!!. Once again I call customer care. I was told that there will be Rs. 100 extra if Philips person deliver the cartridge. Now I realized my mistake of choosing Philips over Aqua-guard because every six months I might end-up spending Rs.100 extra and about a week time of follow up.

    This is not an end of story of poor service.

    While I was talking with customer help desk, I wanted to talk to senior person to explain the entire story and get faster resolution. But senior person was busy and I was told that he will call me back. I left my cell number and disconnected the call. I yet to receive any call….. I’m not surprised this time!!!!

16. Vivek | July 21st, 2008 at 11:02 pm
    

    @ Nidhi and Kiran

    I will post both your comments as an article so that people are aware of the poor quality and after sales serivce.

    sorry to hear your plight.

17. Amit Solanki | July 23rd, 2008 at 12:22 pm
    

    I bought a Go Gear mp3 player one month back and had some soft ware problem in it. I gave it in one of the service located in Mira road,they said they will replace it withen 10 days but there was no reply they also said that they will call me back but again after 7 days for sure but they fail, and the same story is repeated again and again. and finally I come to know that really your sevice is very poor. this incident had put off my trust on Philips.

18. Ravi | July 23rd, 2008 at 4:27 pm
    

    Can anyone mail the details on Philips Complaints :

    Contact person :
    Mail id:
    Contact Number :

    I am really very upset with Philips Service

    Regards,
    Ravi

19. suniita Sanghi | July 25th, 2008 at 2:14 pm
    

    Dear Sir,

    Are you listening?
    Phillips India Claims to be world leader in all the Electronncs gadget. It also makes calims oof providing the best services. But als my eexperience with the company is disastrous. I adter shifting from outside purchased a water purifier on 19th July from a dealer of the company from Sarojani nagar market. I was told that the company engineer would install the same next day on my premises. The next day company guy came over with much of pursuasio and follw up. We relaise that we have made a mistake by choosing a wrong product. Any way worst was to come later. As there was no water the filter could not be tested. This was indicated on the company boy report. Next day to our horror as soon as we stated the filter it was leaking from alll side. We made despartae call to one MR Anil who refused to answer our calls and only after much pursuasion that he sent two of his juniors to see the filter. The two technicians did not know head and tail about the problem and left. The surprising fact is that they did not report the matter to the company representative. Next day on 22 nd july 2008 we again made farntic calls to the company technician who visited the primises and indicated that there is a manufacturing defect in terms of a broken pipe. He suggestyed repair of the same. We rtefused to agree to this and asked both the dealers and company representative Sh. Ashish to replace the filter. Surprisingly the dealer asked us to talk to company and compnay men asked us to talk to dealer and till date the purifier is niot replaced. I feel cheated by the comp[any and is propsing to move the consumer court and the MRTP to get my money back.
    Is there any body who is listening. I wonder if this is the treatment meeted out to two senior govt officers what is the fate of common man.

    Sunita Sanghi
    ssanghi@nic.in

20. Yuvraj | July 30th, 2008 at 10:03 pm
    

    From : Yuvraj ,
    Dy General Manager (Mechanical)
    H-1-1 , ONGC Colony ,
    Bandra (East) , Mumbai -4000510.

    To ,
    Director ,
    Philips Electronics India Limited
    Technopolis Knowledge Park,
    Mahakali Caves Road,Chakala, Andheri (East),
    Mumbai 400 093.
    Tel: +91 22 66912000

    Subject : Repair of DVD TV – Phillips Model: 21PT5443 Sr No:000517
    Reference:

    Sir ,

    I have purchased the above TV in 2003 . We are facing frequent problems of DVD drive / sound / flashing images in screen during a short span since purchasing .

    I have given the TV to authorized shop – Allied Services , Phillips Service Shoppe, Bandra(W) . . Service Engineer has checked the TV and also DVD and informed that IC component – 9599 H/N1/41 – 1224 is required for rectification . Now Plillips has stopped the manufacturing of components of this Model of TV and said part is not available. Presently TV is lying at your authorized shop for want of said spares and repair.

    Really it is surprising that “Phillips” – World reputed company stopping the manufacturing of spare parts within a span of 5-6 years .

    In view of above , it is requested to look into the above matter and arrange the above spares at the earliest so that TV can be repaired .

    Looking for favorable response .

    Thanking you ,

    Yours Faithfully

    Dated: 29.07.2008
    (Yuvraj)

21. Johnson | August 7th, 2008 at 7:47 pm
    

    I had purchased a Philips DVD DVP3166 Product serial No FJ1A0822239897. In less that two weeks the unit started giving trouble. The audio started getting very low and the voice started breaking up. One could not hear the sound properly.

    I had bought this from the RelianceDigital Retail Limited, at the Cunningham road. I took it back and the agents there test and found that the Unit had to be repaired.

    Well I donot believe in having a product from company of Repute like Philips, which is serviced in less that a month, and less that two weeks of use.I insisted on get the piece replaced immediately…I donot care the other logic and rule etc. A unit cannot go bad in such a short period…

    May be the mistake is from my side…cause I went after the Brand…

    Well then what did I do…. I gifted it to the Reliance showrooms’s dustbin. As a tribute to both Reliance and Philips.

    Good Luck and happy business..at the customer’s cost…

22. Vivek | August 12th, 2008 at 12:04 am
    

    to all,

    we are not Philips.

    Please post your comments here ( forum is the best place actually)

    We will get in touch with Philips and try to get their attention.

23. Vivek | August 12th, 2008 at 12:14 am
    

    @ Sunita

    Companies dont differentiate between government officials like you and commoners. For them a deal done is good enough. They rarely care about customer issues.

    We suggest you visit this :

    http://aavaas.com/2008/07/30/consumer-online-resources-empowerment-centre-core/

24. Vivek | August 12th, 2008 at 12:27 am
    

    @ johnson

    sorry to hear your story.

25. Nagarajan | August 22nd, 2008 at 11:05 pm
    

    I have purchased DVD Home Theatre from MGB Home Neids, 229, E.V.N.Road, Erode-638 011.Tamilnadu. few months backs. But the quality of the speaker is not good. We have entrusted the speaker with your authorised service Centre namely CITI ELECTRONICS,267, Brough Road,Erode(Mobile No.98423 99227) in the Month of July. But I am not getting any result till date. Your people made me run from pillar to post. I am sorry. This not enough on your side to publish customer complaints fairly, but you have to resolve it meticulously. Other wise, what ever you may be a big company, you would lose the customers support completely.

26. Vivek | August 26th, 2008 at 11:29 pm
    

    Hello Mr. Nagarajan

    Sorry to hear your plight. try to write to CORE. (you can find the details on our website. just search for CORE on the search box)

27. Tarun | August 27th, 2008 at 8:22 pm
    

    Myself tarun i am interested in purchasing phillips multemedia speakers 2.1 mms-430 for my pc.pleaze tell m where can i buy them in north delhi?is it avilable in stock or not?

28. Durgha | August 29th, 2008 at 4:53 pm
    

    I am searching for Philips service center in Hyderabad but unable to find…

29. Amit Shahi | August 30th, 2008 at 8:11 am
    

    Sir/ Madam
    I am a computer teacher in a school here in Amritsar. Our philips Multimedia Projectoe is not working. it lamp has been burnt. here no one repairs or gives new one. kidly tell me from where can i get this lamp and fopr how much.

    Thanks

30. pradeep | September 4th, 2008 at 11:18 am
    

    Is there any philips service center at Bhubaneswar- orissa or any city of orissa. If so plz. provide the ph.nos

31. Snigdh Verma | September 5th, 2008 at 11:38 am
    

    I purchased the Philips Go Gear on 29-06-2008. The product, though under warranty has stopped functioning. It is sad to have a product stop functioning in such a short time. I would prefer if you could arrange for replacement of the product rather than repairing the same. The product is in a brand new condition with even it stickers intact. Request a revert asap

32. Ms. Olfin Vaz | September 5th, 2008 at 5:01 pm
    

    Please let me know if there is any service centre in Mumbai, India for servicing of an philips audio player – Model FW-V28. My email id is olly_vaz123@hotmail.com

33. C.Sasikumar | September 7th, 2008 at 10:44 am
    

    dear sir,
    i am from coimbatore.your service on coimbatore is very very worst.[ashokaplaza branch] what a big name to philips. its spoils due to poor sevice

34. C.Sasikumar | September 7th, 2008 at 10:46 am
    

    dear sir.
    please give me other sevice center detail in coimbatore .my TV is on problem.bought on 3 years before.my email id skmr26@yahoo.co.in

35. Ashok Sharma | September 9th, 2008 at 5:37 pm
    

    I purchased a Philips HIfI VCD player which cast me around 9700.00. Now it gone out of order. If there is a solutin to repair or replace tell me.
    How can i approach to service center or replace department.

36. surender singh | September 12th, 2008 at 11:24 am
    

    dear sir/madam,

    my steam iron not functioning. I want to get it serviced from your service centre. I am leaving in Ashok vihar, Delhi (NORTH). Please provide details of service centre in Delhi (NORTH OR CENTRAL PREFERABLY)
    thanks

37. Mr. Vishal Sethi | September 16th, 2008 at 9:19 pm
    

    I m very very upset with Philips servies..I purchased Water Purifier on 20th Oct. 07 from Jammu with authorized dealer from our city. After four months i notice that my purifier is leaking from the water purifier tap, After calling many times to service center they are not ready to attain my problem..
    As now this problem is getting bigger & bigger day-by-day.
    Therefore, now i had decided to take the help of my legeal advisior & wants to fire a case under the consumer court..As now only this way is left out for me..Wht i can do is that, i can only give time of 1 week to the respective service department to solve my this problem. Else i meet with them in court..

    With Warm Regards
    Mr. Vishal Sethi
    Ph- 094191-89732
    204, Shastri Nagar,
    Near Ram Mandir,
    Jammu-180004 (J&K)

38. H. S. Gill | September 17th, 2008 at 8:04 pm
    

    It was indeed a wrong decision to buy the Philips Vardaan 21″ T.V. Set 3 years ago as the set is prone to digital troubles right from the begining. The set would lose tone and each time it has to taken to a repairer who would set the digital figures after pressing 62596 from the remote and do something covetedly. Every time he would charge 300/- Rupees but the frequency of fault has ever increased and we have stopped getting it fixed since we know it tobe a quality trouble with Philips T.V. sets. Well all my acquaintance have stopped buying Philips ever since. No further bad investments in Philips. There is virtually non existant customer service in India. Compare it to LG and Samsung who would at your back and call just a mail or call distant. The LG service even replaced my 310 lts Refrigerator after 3 months as they found our satisfaction is not complete after repairs.

39. Anaz | September 19th, 2008 at 9:31 am
    

    How can I get a demonstration CD
    from philips? Now I can’t work
    the new food processor. What can I do?

    Anaz
    Muvattupuzha
    Ernakulam
    Kerala

40. Keerthi | September 25th, 2008 at 10:12 am
    

    I would like to have the authorized dealer’s showroom address in Mysore

41. satish bhatia | September 26th, 2008 at 3:50 pm
    

    i have a philips go gear mp3 player one morning all its button freeze none of its button is working what should i do where can i find its service centre in delhi

42. Chintan | September 28th, 2008 at 10:20 pm
    

    Hi Mr Satish Bhatia,
    I suggest to you contact 011 66001111 and seek info Service Center address for your Gogear.

43. Dashrath Singh | October 1st, 2008 at 8:05 pm
    

    I purchase a T.V. 21″ in Sep 2007 & after 6 month complained to Shop where I purhcase. My complain is at time of switch on or starting of T.v. soundig like tyre puncher & short Cercit in the T.v.. when a Service engineer came he said it is normal not to do anything it is normal. & after 1 & 2 Month later I also compained for T.v. is not starting then no body is coming & i get a call from delhi Philips india Service manager but not solved my problem and today is a big problem in T.V. what i do? kindly suggest me who is liable for this

44. L.P.Sastry | October 23rd, 2008 at 1:50 pm
    

    I shared the belief that Philips is known for its quality, precision and durability. This has been belied when the mixer cum grinder which I bought from an authorised retail dealer, M/s Maharaja Home Appliences, # , 4th Main Road, Coffee BOard Layout, Hebbalakempapura,Bangalore-560024 went out of order in about a months time from the date of purchase!
    I bought the piece on 20-8-2008. On 26-9-2008 when I connected the mixer to the power point and switched on for operation to extract juice from vegetables, it gave a gruntling noise! Taken aback, I switched off
    the power supply! The mixer was damaged! So I took it to the retailer from whom I bought the piece. He sent it to the Sevice centre. It transpired that the motor was defective! As the mixer went out of order in about only a months time from the date of purchase, I felt that I am entitled to get a new mixer in place of the piece which was found defective. Accordingly I asked for a new one. The retailer refused on the ground that “the company does not approve!”. The service Centre also said that only a new motor would be fixed in place of the defective motor and there could be no replacement of the mixer as a whole! When I insisted they referred me to one Mr. Ganesh with a mobile phone #9980888871. The phone is either out of reach or not answered! I am therfore unable to contact him!
    As all the other electrical appliances connected to the same power point are working fine, the failure of the mixer cannot be attributed to faulty power supply! As the mixer has served me for hardly a month, I feel I am entitled for a new piece in liew of the defective one!
    Hope I will get a new mixer!
    Thank you.
    my address:-’Shyamala’, #001, Viswas Enclave, 1st Main Road, Hebbalakempapura, Bangalore 560024.
    Phone-080-23622604.

45. Anup Bhattacharjee | October 23rd, 2008 at 5:48 pm
    

    I bought a philips mini hi-fi DVD player FWD17/21M Sl. no. GW200809080966 on 26/4/2008. By one month, this started giving trouble. I informed philips service station, they turned up after 7 days, took the DVD away, returned it after repair after about 20 days. Very next morning, the same problem revived and till date it is lying unserviceable in my residence. Is this the way philips customer service works? I want this to be changed, not repaired any more. But, my plight is I don’t have any contact details of any of the high rankings of philips. Continuous calling (at least 6 times) and sending emails to customer care didn’t help.

46. sandip kumar mukhopadhyay | October 23rd, 2008 at 7:50 pm
    

    i purchased a philips DVD plyaer model DVP3166 bearing sr. no. 229906 from berco electronics, dwarka, new delhi vide invoice no. A2335 on 10/08/08.
    Since 28/09/08 it is not working properly. though twice the technician came & repiered the same but within one or two days it repeating the same problem & complains were lodged several times but nobody turn up. On 12/10/08 i made a request to replace the same & i was assured to be contacted within 10 days. since last 3-4 days i’m regularly contacting the customer care exuctives, all the time they are assuring me to be contacted by tomorrow but that tomorrow yet to come!
    Is there anybody in philips who will be able to replace the DVD?????????

47. Parmjit singh | October 30th, 2008 at 12:45 pm
    

    i want remote of dvdQ35 model,plese send me conract ,whwre ican getit.

48. Pankaj Bhatia | October 30th, 2008 at 3:17 pm
    

    I bought a Home Theatre model 3300 2 years back. Today the cost of repairs on account of I/c charges is Rs 3600 after 1 month of research on the I/C by Philips authorised centre in Noida.

    Please advise whether I can utilise the speakers by plugging into other 5:1 DVD. I understand you may not get the amplifier experience but it is still worth using than discarding. No exchnage offers are available in the philips centre and the overall experience as not been pleasant.

49. L.P.Sastry | October 30th, 2008 at 5:13 pm
    

    Further to my comments on 23rd October, I write to inform that one lady who identified herself as naseema, team Leader,got details of my problem with an assurance that she would solve the issue erelong. It is more than a week now and I am yet to hear from her! When I tried to contact her on the phone #01166001111, I get a message”This Phone # does not exist!”A person at phone #66929898 gave me the following phone nos.-23436687/88 and mobile #9844565473. The mobile is kept switched off!Persons at the other phone numbers were, I could not help feeling, indifferent! They were, therefore of no help to me! I am yet to get the defective mixer back duly repaired! I have lost hopes that you will replace the defective mixer with a new one! So I give up! Thank you Philips!

50. ravishanker kini | November 1st, 2008 at 2:43 pm
    

    i want to gift a food procesor to a mangalore(karnataka)based person, can you provide using demo at his house

51. Rudolph Pereira | November 4th, 2008 at 2:21 pm
    

    I have been trying to get a set of blades for my shaver model 655. The responses I have been getting from your Mumbai service centres are definitely aimed at driving your customers to your competition.
    Even after paying an advance for the blades and being promised delivery in 5 days, 11 days later the service centre says they do not know when the blades are expected.
    Philps – best products – worst(est) service

52. L.P.Sastry | November 5th, 2008 at 4:36 pm
    

    After my message on 30th October, some one called me on my land line and assured that the issue will be sorte out soon! but nothing is heard till date! No contact number was given! So I have to wait! I am waiting! do I get a new mixer instead of the piece which had a defective motor? yes or no? If yes when do I get? I have no mixer for use.I have also lost the money I paid to the dealer! Do I get new mixer at all?
    lpsastry

53. Ravi kumar | November 9th, 2008 at 8:38 pm
    

    I want to purchase 32″ LCD Model No.5403 but it is not available. I reside in Vikas Puri, N.Delhi. Can u please help, from where I can purchase this particular model.

54. subir kundu | November 11th, 2008 at 8:56 pm
    

    I bought a philips mini DVD player MCD 190\98 Sl. no. AJ 020729060738 on 17/1/2008. By one month, this started giving trouble. I informed philips service station, they turned up after 7 days, took the DVD away, returned it after repair after about 20 days. After some days, the same problem revived and till date it is lying unserviceable in my residence. Is this the way philips customer service works? I want this to be changed, not repaired any more. Continuous calling to customer care didn’t help.Compare it to NOKIA service,they replaced my 3600 slide mobile set TWICE!!(LAST TIME WITH ANOTHER MODEL)as they found my satisfaction is not complete after repairs.It was indeed a wrong decision to buy the Philips.How they Claims to be world leader in all the Electronncs gadget?

55. niraj odedra | November 12th, 2008 at 1:00 pm
    

    dear sir…i bought 32ta2800 year back, i was told it has hdmi connectivity….now i have bought hdmi dvd player and just found out it doesnt seem that it has hdmi input what we can do about it pls let me know as i feel like been cheated by dealer…thanks niraj

56. L.P.Sastry | November 12th, 2008 at 2:38 pm
    

    After my comment on 5th, I got an e-mail confirmation that my comment has been sent to the concerned agent and my complaint would be attended to and solved within next two business days. It is now the 5th day allowing an intervening holiday, 3 business days are are over and I am yet to hear from you! DO I GET A REPLACEMENT FOR THE MIXER WHICH WENT OUT OF ORDER IN JUST ABOUT A MONTHS TIME FROM THE DATE OF PURCHASE? IF SO WHEN? IF NOT SHOULD I SEEK REDRESSAL THROUGH CONSUMER FORUM?
    Regards
    lpsastry

57. Promod Kr Kaushal | November 13th, 2008 at 3:52 pm
    

    Highly Dissatisfied with ur Surat Service Centre response & services. Pls contact & revert.

58. Anonymous | November 15th, 2008 at 6:13 pm
    

    subir kundu | November 16th, 2008 at 6:15 pm

    I bought a philips mini DVD player MCD 190\98 Sl. no. AJ 020729060738 on 17/1/2008. By one month, this started giving trouble. I informed philips service station, they turned up after 7 days, took the DVD away, returned it after repair after about 20 days. After some days, the same problem revived and till date it is lying unserviceable in my residence. Is this the way philips customer service works? I want this to be changed, not repaired any more. Continuous calling to customer care didn’t help.Compare it to NOKIA service,they replaced my 3600 slide mobile set TWICE!!(LAST TIME WITH ANOTHER MODEL)as they found my satisfaction is not complete after repairs.It was indeed a wrong decision to buy the Philips.How they Claims to be world leader in all the Electronncs gadget?

59. subir kundu | November 15th, 2008 at 6:19 pm
    

    I bought a philips macro DVD player MCD 190\98 Sl. no. AJ 020729060738 on 17/1/2008. By one month, this started giving trouble. I informed philips service station, they turned up after 7 days, took the DVD away, returned it after repair after about 20 days. After some days, the same problem revived and till date it is lying unserviceable in my residence. Is this the way philips customer service works? I want this to be changed, not repaired any more. Continuous calling to customer care didn’t help.Compare it to NOKIA service,they replaced my 3600 slide mobile set TWICE!!(LAST TIME WITH ANOTHER MODEL)as they found my satisfaction is not complete after repairs.It was indeed a wrong decision to buy the Philips.How they Claims to be world leader in all the Electronncs gadget?If they could not replace it by another model,then I would be honoured to gift that faulty one to the head of PHILIPS customer care.

60. L.P.Sastry | November 19th, 2008 at 2:25 pm
    

    Further to my comment of 12th Nov’2008 I am sorry to state that nobody cares to even send an e-mail reply to me leave alone solving my problem! The mixer I bought turned out to be a defective one-going out of order only in months time from the date of purchase! I requested that the defective mixer be replaced with a new one. I have sent a written complaint and have left my comments in this portal. These have become inconsequential! I am convinced that I am entitled to get a new mixer in olace of the defective piece! If I am not getting it I will be forced to seek redressal through consumer Forum.
    Thank you!
    Yours sincerely,
    lpsastry

61. L.P.Sastry | November 19th, 2008 at 2:30 pm
    

    After submitting the above comment I get a Wordpress message that it is a duplicate comment. I wish to colarify that it is not a duplicate comment I am making the comment again again and gain and now I have notified that I may be forced to seek redressal through Consumer forum. That’s it! Thanks again
    yours sincerely
    lpsastry

62. Philip | November 25th, 2008 at 9:57 pm
    

    Dear sir,
    We are one of the electrical supplier in United Arab Emirates. At presenent we are planning to import some philips lighting fixtures from India, so plsease give some electrical dealer address .

    Thanks

    Philip, Dubai
    +97150 7241230

63. A.Srinivasan | December 5th, 2008 at 3:22 pm
    

    Need Philips Support Mail ID

64. L.P.Sastry | December 9th, 2008 at 1:12 pm
    

    I hve left so many comments. There is no use! I have not received any reply even; leave alone a remedy for my problem! The mixer went out of order in about a months time from the date of purchase.Iwanted replacement. Nobody cared for me! they said they have repaired the defective mixer by fixing a faultless motor! whwn I started to use the so called repaired mixer, it went out of order again! I have no mixer for use though I paid a handsome amount to buy the world reknowned Philips mixer! This is how Philips takes care of its customers! Should I seek redressal through Consumer forum?
    lpsastry

65. L.P.Sastry | December 9th, 2008 at 1:21 pm
    

    Same complaint as above. This is not a duplicate complaint! May be I should stop complaining! May be I will do so on my mown vexed at your indifference or whwn I go to Consumer forum!
    lpsastry

66. Upendran | December 11th, 2008 at 12:25 pm
    

    I have similar stories to tell. Phillips does not have any contact email address anywhere. If I have to give a piece of my mind I will have to spend money to write a letter or call them over phone and wait for ever to talk to a responsible human being.

    Conclusion: Phillips is not the same company it used to be. It is ruled by thief heirs their glorious ancestors.

    Lesson: Never ever buy any Phillips product, not even an electric bulb.

67. Venkatesh Murthy | December 22nd, 2008 at 12:08 pm
    

    Dear sir / madam,
    I wanted to know the contact details of service center for my VCD player -V220 model. Today I logged in to your website and came to know that there is a one at Rajajinagar, Bangalore. Since I stay at Vijayanagar, Bangalore, this is around 3 kms from my place. I noted down the ph no. and rang up. To my surprise ,

68. K.Ganesh Durai | December 22nd, 2008 at 4:11 pm
    

    Sir ,
    I wanted to purchase FM Trasistor , Now what will be the cost at chennai , in chennai where cn i get

69. Amol kadam | December 27th, 2008 at 3:26 pm
    

    IS there any authorised service centre available in Mumbai.If yes Please give me the contact Numbers & address of the same.

70. amardeep | December 29th, 2008 at 6:22 pm
    

    i want to have an address of service center nearest to kalyan to repair a dvd player

71. Suragh | January 18th, 2009 at 10:46 am
    

    Hello Sir, I have a Philips electric Shaver purchased in United Kingdom. I am having problems with it and need service. Is it possible to get it repaired in Bangalore ? Can You Please suggest an authorised service centre in Bangalore Where I can Get it Serviced..

72. Biswajit Chatterjee | January 19th, 2009 at 10:18 am
    

    Dear Sir,

    On 4th of January, 2009 I have purchased one Juicer Mixer Grinder ( HL 1632 ) from Metro( Kolkata )but I found some defect. Now I can rectify the same please provide one service engineer to rectify the same I am very much upset and difficult to contact your service Centre.

    My Contact Nos. 9830321940/9775301727.

    Thanks

    Biswajit

73. B.Kumar | January 20th, 2009 at 5:23 pm
    

    I have Purchased Colour televions power vision in 2001 , Now my Television challanel and volume button is broken, Chennai Philips auhorised centre (Adyar) said, no spare parts avilable in case of more than five year purchase model, now my televsion is good but channel and volume button is broken, they are not able to replace them, please give suitable solution for replacment of my channel and volume button.

    B.Kumar, chennai contact No.9840209013

74. S.Srikanth | January 20th, 2009 at 7:02 pm
    

    POOR QUALITY OF SERVICE BY YOUR AUTHORISED PHILIPS SERVICE CENTRE (Kellys)
    For the same complaint with two months i have sent for service. Very poor after sales-service. No commitment for the delivery & reply to customers. What happen to Philips ( Big Name only). Is this mail will reach philips for any reply In india without good service backup you will loose good customers like us having variety of electronic goods manufactured by PHILIPS.

    srikanth

75. SUNNY MATHEW | January 23rd, 2009 at 2:40 pm
    

    FROM,
    SUNNY MATHEW
    AKATHUPARAMUNDAYIL (H)
    EDAPPADY P.O
    BHARANANGANAM
    KOTTAYAM (DT)
    KERALA (St) Pin-686578
    Mobile- 09288059020
    Email I.D sunnyparamunda@gmail.com
    TO,
    THE OFFICER IN CHARGE
    CONSUMER RELATIONS
    PHILIPS INDIA LTD

    SUB: CHEATING FROM THE COMPANY PERSONS
    Sir,
    I had purchased a new L.C.D T.V (model id 20 PFL4122/98, Serial no: BZ3B0814132421) from PITTAPALLIL AGENCIES PALAI (opp: KSEB MARKET ROAD PALAI PH: 04822213014-04822216622) on 31-7-2008. It had stopped its work on 25-11-2008. The day itself I had informed your service person at Kanjirappally.He come my house and examined the same, applauded some faults which can repair within 2 or 3 days and taken away the TV to service centre. After one week I had contacted him on his mobile 09745200475 and he replied me there is a power supply failure, want to replace some parts and a shortage of the same. After one more week again contacted him, reply was same. From the shop where I had purchased the TV they gave me a number Mr. Sojy who is over the head of the service engineer. His mobile number is 0987008898.He assured me it will correct within four days. That timeline also has finished, and again I contacted to the service centre .This time he replied a serious damage in panel and have to replace it. He accepted it as a manufacturing defect. Now again I contacted Mr. Sojy the regional service engineer. His behavior and dealings are not so good. When I contact him in phone most of the time he hesitates to take my call. If these are the attitude of a responsible person in the era of consumerism, as a customer I know what I can do for these things. I tried to contact him many times, but he doesn’t take any interest to contact me.
    On 26-12-2008 I had demanded to the service person and Mr. Sojy to give me a fresh piece, they accepted my demand and said it as a minimum demand. They were said to me the procedure of the same is going on.
    On 08-01-2009 the service person called me and said the L.C.D is repaired. How can I believe all this .Actually these persons were cheating me. I don’t want to take this. Because of I am not sure the TV undergone for a long repair will never work properly as my satisfaction. And it will have no longer durability. I had used the product only 2or 3 months and had broken its function. After these few months function the company made TV has been fallen. How can I believe it will run up to 1or 2 year without interruption?
    I had purchased many products from Philips the reputed company, like D.V.D, T.V, and other things. You can hear this from the same shop. This is my first experience from any company. As a customer of your product I think my demands are very flaxen and mitigating. On 09-01-2009 I have consulted with an advocate, and decisive to send a notice to the company as well as to the Manager of the shop where from I had purchased the product. When I am drafting the notice in advocate’s office one Mr. Binu of your company called me and said that we decided to replace the TV. On 10-01-2009 they were replaced the TV. They said me that it is a fresh piece. And they wrote on the guarantee card as replaced by new piece. (Serial no: BZ3B0829130218) After they were gone, I look over the TV, really astounded. I recognize that they were cheated me. Sticker of serial no was put on over the original sticker, and some packing parts inside the TV have prognostic outside. Some major scratches were also on the body. Even a small kid can find out it as an old one. I had taken some photos of the TV, and mailed it to Mr.Soji the very next day. He persuaded it and said to me some manipulation taken place. I requested him to take the proper action. Finally he said to me they will replace it with a new set and will give me an additional one year guarantee. On16-01-2009 Mr.Soji contacted me and said they will come up to Pala on 18-01-2009 and handle over the fresh piece. The same day I had postponed all my works and waited for them. Approximately 6p.m I had contacted pittappallil shop; they said to me as Mr.soji can’t come today. They were don’t give me any information about it. On20-01-2009 Sojy again contacted me and said as I should come Pittappallil shop on21-01-2009.On that day Mr.Soji and some other persons from Kottayam service centre met me and shown a set. This time Mr. Soji said they can’t give me the one year guarantee which he assured me early. He started to shriek and taken away the guarantee card from me strappingly. I had taken my set and went back. Actions of him were boisterous. His assurance about guarantee and replacement are in my mobile phones voice recorder. I think it can submit as evidence. I think Pittappallil shop Pala branch peoples are also included in the plans of cheating. All the time when I contact them they are giving me numbers of company persons and not taken any interest to solve my problems. So these persons are also responsible for my fraught.
    Now I think Philips co is cheating me. So I am requesting you to find out the perpetrator behind this contrive. And you the peoples should convince me actual things happened in it. And also I should get a new piece with one year guarantee and compensation. As I had lost my trust in the company peoples, if you are interested to settle the issue, dealings and discussions should be in the presence of a third party. It should be in the presence of a reputed person.
    I think cheating is a criminal transgression. By these actions I had lost my trust in the name Philips the reputed co. All these things happened in these days get me confused, put mental woe, physical discomfort and a lot of money loss. Company or representatives are liable for that. So company should payoff for this. I am requesting you to take up the proper action, within two or three days of in receipt of this notice. If you fail to do the same, I will file petitions both civil and criminal against Philips co and Co will be responsible for the further cost and strain which will happening to me.
    Yours faithfully
    Edappady SUNNY MATHEW
    23-01-2009
    Documents attached with this:-copy of purchase bill, guarantee card copy, photos of the TV replaced.

    Photos are not so lucid because of glaring. If you desire to watch straight, most welcome to my house.
    I f these are the finishing of your fresh piece, you should convince me this. I had searched on the carton for the e-mail I’d and contact number, but can’t find it. I think there is a verdict on it to show the above. Please refer H.C verdict against GODREJ CO.

76. kamal naheshwari | January 23rd, 2009 at 4:42 pm
    

    dear sir/ madam i am very sorry to say that i have asked information about your cordless phone range in your phillips arena shops. but i was disappointed that both of your distributors does not have or keep this product or nor interested in keeping this product. i think you should do something regarding this so that people like me can buy your product

77. arun | February 7th, 2009 at 1:11 pm
    

    my 17 inch crt monitor is not working
    technician said that its LOt is damaged
    then i appraoched philips service centre
    they said there is no way other than replacing the whole monitor as the lot spare is not available nowi ask u how people can buy a product from you without any servicing guarantee
    very very shame!!!!!

78. prof. subin chandran | February 9th, 2009 at 10:41 pm
    

    Dear sir,
    I’m a handy customer of phillips. My DVD [model no: mcd106/94] while working got switched off suddenly. i went to Auth. Phillips Service centre in jabalpur. they enquired vocally and their reply was this, ” the set is dead, what you can do is that goto the phillip arena, jbp and exchange the set. for this set you will loose a depriciation of Rs. 1000 and exchange it. its the new one and have lot of options” without looking at the set. tommorrow i’m going to the customer court and complaining against you for manipulating your deals or fooling the customer. i thought you’ve some business ethics or corporate responsibility. thanks. see you in court

79. kkreddy, sr.citizen | February 18th, 2009 at 8:35 pm
    

    As I am a sr citizen i am interested in radio songs, so thinking that philips is the best product, but I surrprised after purchasigng the product. I brought portable radio DL 365/10 from defence canteen on 30-1-09. after reaching the house I found MW is not at all working.in defence canteen no exchange after purchase. i took it to philips authorised service center with warrenty card in east marredpally, secunderabad on 9-2-09,work order NO. 4521. they said it will take 3 days. since 15th feb. i am contacting them to return the radio after repair. as it is a brand new one it may be minor repair. so far ,today is 18th 10 days over, on enquiry they said no spare parts ,so it takes some more time. i don’t know , such a philips company not able to supply simple radio with good quality? How QC has passed the product ? this leads to bad impression on ur products.Thanks….. k.krishna reddy

80. s.mahesh kumar | February 21st, 2009 at 6:54 pm
    

    i purchased a pillips mixer but i lost the bill from the purchase its work for few days only where to give for service in chennai

81. Suresh Hegde | March 1st, 2009 at 6:02 pm
    

    I bought the Philips Music System about an year ago.Tape and Disc playing are not working. I do not have your service centre details. Pl. let me know the details of your service in the city of Pune.

82. Roshni shaikh | March 3rd, 2009 at 2:57 pm
    

    sir,
    im very much disappointed with ur hair product..’philips multi-styler’ 8 in 1. hp4696/01.. the straightener is not effective atall. i purchased it 4 rs.1995 from bangalore.. please let me know what can i do to get it exchanged with another product… im tensed alot cz 1995 is not a small amount…
    thanking you,
    Roshni Shaikh

83. Drakmittal | March 4th, 2009 at 3:03 pm
    

    I purchased portable DVD player for Rs 5600 /- in aug 07.It went 3 times for repair as dvd was not playing all the time . It warranty was over in aug 08 and it is lying in same condition.Recently my friend purchased the same model 2 months back and when ever he put a dvd it show NO DISC while the same disc is well played in other dvd players.No such quality was expected from philips.

84. Anonymous | March 4th, 2009 at 7:03 pm
    

    I have give philips audio for small repair and quote was very high , so I told to not to repair and give it back as it is ……then they stole my lense and given old VCD lense …..so dont belive philips

    If any one has any method to compaint on this please let me know by email- sbhandarkar1@rediffmail.com

85. kkreddy | March 11th, 2009 at 10:16 pm
    

    I brought portable radio DL 365/10 from defence canteen on 30-1-09. after reaching the house I found MW is not working.I took it to philips authorised service center with warrenty card in east marredpally, secunderabad on 9-2-09,work order NO. 4521. earlier they said it will take 3 days but now they said spare parts not available, we don’t know when it will be repaired. ONE MONTH over. since 15 days i am contacting them to return the radio after repair, as it is a brand new one it is a minor repair. As i am a senior citizen i con’t run to them or fight. kindly can any body help in getting my set back ? kkreddykp@yahoo.co.in.( IS THERE ANY BODY IN PHILIPS COMPANY TO HELP US)

86. Dilip Pawar | March 28th, 2009 at 2:06 pm
    

    I HAVE BROUGHT A PHILIPS COFFEE BLANDER FROM MY DAUGHTER WHO IS IN DOHA QATAR THE SAID BLANDER IS NOT WORKING WHERE SHOULD I GIVE FOR REPAIRS I AM STAYING AT DAHISAR MUMBAI.PLEASE ADVICE

87. santosh | April 1st, 2009 at 3:24 am
    

    My DVD player Philips LX3600D was stolen sometime back. I am left out only with the speakers (L, R, SR, SL, Center and Subwoofer) can u suggest me that from where I can get player for this system or suggest a compatible DVD player with built-in 5.1 amplifier to drive these speakers.

    Thanks

    Santosh Doneria

88. INDRA MANI CHAUHAN | April 6th, 2009 at 1:30 pm
    

    sir.

    I HAVE PURCHSED A PHILIPIS MAKE DVD PLAYER LAST YEAR.BUT DISE PLAYING ARE NOT WORKING.I DO NOT HAVE YOUR SERVICE CENTRE DETIALS.PL.LET ME KNOW THE DETAILS OF YOUR SERVICE IN THE EAST DELHI

    REGARDS
    INDERMANI

89. PROLOY CHANDRA | April 11th, 2009 at 5:05 pm
    

    Sir,
    I HAVE PURCHASED A PHILIPS PURE WATER DISPENSER (MODEL NO.WP 3892) ON 29/03/09 FROM ARMY CANTEEN, PATNA, BUT TILL DATE I COULD NOT GET IT INSTALLED DUE TO NON-AVAILABILITY OF SERVICE CENTRE IN PATNA. PLEASE INFORM ME ABOUT YOUR SERVICE CENTRE IN PATNA.

    REGARDS
    PROLOY

90. nazar | April 15th, 2009 at 9:01 am
    

    I have given a philips Tv(14pt138B/94) for sercvice at Trivandram kerala(Authorised service centre).After 2 months later i got a call from service centre claiming that my Tv is working properly.They said to me ,to pay around 2000 rupees there.When i checked the working condition it was showing the previous problem more strongly.The manager was not willing to talk with me.I have taken back my Tv to my house.Because of the worst service i purchased a new LG Tv. After 6 months later(13/04/09) When i took my old Philips Tv to a local service centre,they show me lot of parts are missing. Look at the authorised service centres….we pity……. I have not returned the slip wich(got from philipsmauthorised service centre) they have given as a acknowledgement for service.

91. Priyadarshini Sekhar | April 24th, 2009 at 4:19 pm
    

    Dear Sir/Madam
    I have purchased Philips LCD 20 inches on 14th April 2008.But TV was delivered after 3 days.

    From the date of purchase we faced a sound card problem.Initially the sound display was not proper so we reported immediately and they did some repair work. Again after 3 months we faced similar problem like TV display with no audio again we made a complaint a they replaced the sound card.

    So from the date of purchase till the gurantee period twice we face the audio problem. Now again the same problem is coming we are not getting the audio it seems to be like a deaf watching TV.

    We have already intimated the Vasanth and CO TV dealer(where we purchased the TV) have given the defective TV product and requested him to replace it with new product but they dint responded to that.

    Now again we r facing the problem again we contacted the dealer and the service center we dint receive proper reponse.Very poor service is provided for Philips TV.

    If this is the case going to persist there is no other option of filing a case against the company and product.

    I request you to look into this issue seriously and take a remedial action.

    My no :+31-3884818177
    Priyadarshini S

92. Rahul Vijayvargiya | May 1st, 2009 at 11:17 am
    

    Hi,
    I am a satisfied user of philips brand products since 1993, in 93 we bought philips powervision TV 21″ in 2005 we bought 29″TV and in 2007 we bought philips home theatre, since last 4-5 months i not able to run DVD’s in home theatre i tried all the possible solutions but all in vain, now last 1 month its not reading CD’s as well.
    Here is one satisefied customer getting converted unsetiesfied and it seems company is not bother to take any care, what makes any company diferent from other is csutomer service specially aftere sales.
    I hope now somebody will come forward from Philips India and resolve this problem.

    Rahul
    09702030668 / 09819378390
    Mumbai – India

93. ravi | May 2nd, 2009 at 8:25 pm
    

    Sala ALL phone numbers in website for philips not working.

    Sala jalthi update karoo

94. K.R.NATARAJAN | May 4th, 2009 at 7:54 pm
    

    Can I know the contact details of Phillips
    Phillips registered office
    regarding CG Glass’s share?
    I am holding some shares of
    CG Glass Ltd. and there is communi
    cation for the past 10 years

95. satish | May 8th, 2009 at 11:50 pm
    

    i hav philips 43pp7445 projaction tv
    now a days i some problem with my tv picture colored is not properly blue Zia with picture sarvice man says that vartical STR will change i want prize of varti… STR

96. RAKESH SHARMA | May 13th, 2009 at 12:17 pm
    

    my MP3 player is not functioning. I want to get it serviced from your service centre. I am living in Andrews Ganj, Delhi (South). Please provide details of service centre in Delhi (South OR CENTRAL PREFERABLY)

97. Ritesh | May 19th, 2009 at 4:41 pm
    

    Dear all,

    Can u provide ur mumbai off r showroom address?

    Ritesh

98. Gagandeep singh dhillon | May 24th, 2009 at 3:30 pm
    

    I had purchased philips 2.1 speskers [MMs 430] , it is a very good speaker and i also recommend to my frnds to purchase only and only philips speakers.

    i don’t know about service center of philips ,becoz i cannot visit their , or i think in FUTURE

99. samir | May 27th, 2009 at 1:00 pm
    

    philips room theatre mcd-106 requriment. 20 pecies contact no.98250 25405

100. samir | May 27th, 2009 at 1:03 pm
     

     requirement: philips room theatre-mcd-106,-20 pecies

     Gajanand foods pvt ltd
     A’bad
     079-27488521-22-23
     9825025405

101. MUNISH SACHDEVA | June 3rd, 2009 at 8:48 pm
     

     dear Sir/Madam

     I lodged a complaint no JS No 999981600208801 coustomer ID no 170704 dtd 27-4-09 against my 21 inches TV. i contacted your customer care executive and as well as service center at Gurgoan to Mr. RANA. still my complaint is pending and according to him he assured us every time whenever i called them. now appoximately 1 1/2 month passed. so, you are requested to take necessary action on an urgent basis. Otherwise i will take strick action against it.

     thanks
     MUNISH SACHDEVA
     9811556161

102. Hanish kedia | June 7th, 2009 at 11:30 am
     

     Can anyone mail the details on Philips Complaints at Gurgaon :

     Contact person :
     Mail id:
     Contact Number :

     I am really very upset with Philips Service

     Regards,
     Hanish kedia

103. ganesan d | June 7th, 2009 at 10:34 pm
     

     i have been searching the service centres near by vellore i cant able to get it .could you please get me know it. i want to service my audio mp3 player 3300 watts. i have a problem with it because it is not reading mp3 cds.here i think i have one service centre in vellore/tamilnadu. but if i call them means they will ask me to take the set and go there for service. they are worser than ever.should i get a good srvice dealer in vellore . hoping from you to get a good reply
     thanks
     ganesan

104. b.s rawat | June 13th, 2009 at 2:03 pm
     

     i have purchase philips home theatre 2 yrs ago modle no.fw-220 and the remote was not functioning and i live in rishikesh and i have also seen remote & system but service center do not work properly then what can i do reply urgently……………..

105. Rekha Ajay | June 13th, 2009 at 10:02 pm
     

     I would like to know the contact details of the service center at trivandrum, kerala.

106. mohammad mohsin | June 21st, 2009 at 12:10 pm
     

     i am using philips music system fwv 537 .last year in two or three times it was hit by a problem:its open tray button n change cd button was not working properly,every time i went to the near service station “Acacia Electronic care” Niralanagar lucknow(up).everytime they repaired it temperarilly ;means it worked properly for one or two months and again hit by the same problem….last time it was sent to the service station on 14.11.2008 but again the same problem occured within two months.i couldnt go for the complaint then…..so please do me some favour in removing this problem because neither i have too much time to visit the service station frequenly nor my hard earned money for the same problem.
     important informations;
     model no-Fwv 537/21m
     set serial no-kt000401019637
     last reciept’s no-9260 dated 14.11.2008
     please send me reply on mohsinsv@indiatimes.com and my cell no is-09889100714

107. Ramesh | June 30th, 2009 at 7:36 pm
     

     I am using philips dvd player and i am geting some problem that screen will be moving up and down

     so kindly reply how to solve this problem or give the address of philips authorised service centre around coimbatore it’s help to us.

108. Venkatesh | July 1st, 2009 at 5:36 pm
     

     I am searching for Philips TV service centres in and arround J.P.Nagar, Bangalore. Please provide me the details

109. Ajay | July 23rd, 2009 at 9:53 am
     

     Does any one have any experience with repairs of a
     Philips mixer grinder by Philips . Who will do it in Bangalore ?

110. N M PRATAP | July 26th, 2009 at 9:37 pm
     

     DEAR PHILIPS,
     I HAD INVESTED 2500 RS TOWARDS REPLACENT OF PICTURE TUBE SUPPORT COMPONENT FROM THE PHILIPS SERVICE AGENT HERE AT DWARAKANAGAR,VISAKHAPATNAM,AP.

     TO A SUPRISE TODAY AGAIN MY TV HAD UNDERGONE THE SAME PROBLEM.DO I AGAIN HAVE TO INVEST 2500RS.

     WHAT IS THE MEANING IN INVESTING 17000 TO PURCHASE A BRANDED TV AND TO AGAIN INVEST 2500RS ON YEALY BASIS TO GET IT REPAIRED.

     IS MY TV A BRANDED PHILIPS MAKE OR SOME CHINA PIECE(ASSEMBLED). I HAD BOUGHT OT FROM PHILIPS ARENA SHOWROOM,VIZAG.

     GREAT …JUST ONLY DURING 3 YEARS AFTER PURCHASE.

     REF: MY COMMENT POSTED DURING JUNE 08(BELOW)

     Dear Sir & Madam,
     I had invested an amount of Rs 17000/- towards purchasal of philips 29″ colour TV during april 2006.It is making me feel bad for my decision to opt for a PHILIPS make TV as we were using this brand since a long period.
     Today it is suprising that there is a warranty of only 1 year and no even a free service facility too.Having invested such a huge amount,2 years back,iam not getting any sort of warranty nor a service facility???

     The telephone no:provided in the invoice statement is not valid.So, for just consulting about the warranty peroiod, the customer has to stepin to your showroom .This is not a sign of proper customer support.

     I have received a lot of advice from my friends not to opt for PHILIPS.

111. rajat pallav | July 26th, 2009 at 10:32 pm
     

     pls provide me with the tel no of philips service centre at Bathinda … Thanks. Rajat Pallav, Bathinda Cantonment, bathinda

112. Vishwas Bhagwani | July 30th, 2009 at 12:01 am
     

     Hello, I bought Philips 32 inch LCD around 2 years back. I am facing issues with its sound quality and sound is not clear and interrupted. We had problems with the channel surfing time as well but we compromised and accepted the delay. We tried to contact the dealer and he asked us to contact service center. Service center did not respond properly but someone came after a week and checked it.

     They asked for a fee of over Rs 3300 as service charges without even trying to repair the fault. Why should customer pay 3300 for a small issue even when no replacement of any part is required, probably just the matter of modifying settings.

     How will a middle class person afford your LCD or any of your products and even if he does then who can afford such expensive service ? why this harassement ?
     Its one of the worst products in market and if it is like that then i don’t plan to buy or recommend a Philips product to anyone.

     Please do something about your service and service centers before you realize nobody is buying your products.

     Kindly take this feedback seriously and reply as early as possible. I want to get this repaired and at a reasonable cost. Give me contact number of some senior company representative and i will like to talk to them.

     Waiting for your response..

     Thanks

     Vishwas

113. K.SANKARANARAYANAN | July 31st, 2009 at 6:21 am
     

     Dear Sir,
     I have purchased one 29 flat Tv and Dvd from your authorisd sales shop in 2004.From the begining itself, the tv and dvd were not functioning.Shop owner didnot care to attend the faults and now, the tv and dvd have
     broke down fully.My total investment in your system is Rs27000/.pls arrange to send the service engineer chennai to attend the fault immediately.
     Hope you will take action.
     Thanks and Rgds,
     K.Shankar Narayanan

114. Orissa State Beverages Corporation Ltd | July 31st, 2009 at 11:08 am
     

     Pls send the dealers list of Philips India product in the city of Bhubaneswar.it is urgent.

115. Sanjay Salvi | August 8th, 2009 at 1:48 pm
     

     We had given my tape record for repairs to your Authorised service Centre – VRINDAVAN SERVICES (020-26861555 & 65212352 )nearly 2 months back.complaint No.721(Last 3 digits)issue is with the VCD/MP3 Lense.I have been following up regularly with Mr.Shrinivas -Manager,Technicians-Mr.Mangesh,Souren & Rahul.No one is willing to give a proper answer.After nearly 2 months I am informed today that you can take the tape record back.
     How come a company like Philips fails to deliver.Is Vrindavan a wrong Choice or is the staff incompetent.
     Request an answer immediately
     Regards
     Sanjay salvi-9850009770
     sanjay@vishvaraj.com
     A-9,Prasad residency,S.No.43,Somnath nagar,Vadgaonsheri.Pune.411 014

116. jyotish pattanayak@vsnl.net | August 9th, 2009 at 8:04 pm
     

     Kindly furnish the address and phone number of philips authorised service centere at Bhubaneswar, orissa.

117. KRISHNAN.N | August 17th, 2009 at 9:34 pm
     

     I THINK THE TIME HAS COME TO SAY A BIG GOOD BYE DUE TO THE POOREST SERVICE. PRODUCT PURCHASED ON 19-7-09 AND THE SUPPLY DID NOT TAKE PLACE FULLY?????!!!!!!!!!

     WHAT A GREAT COMPANY????!!!!!!!!

     BOUGHT A NEW DVD MUSIC SYSTEM.ORIGINAL PACKING HAVE THE TWO IDENTICAL SPEAKERS OF SAME DIRECTIONS??
     HOW I CAN TRUST THIS COMPANY???

118. Dilip Bhatia | August 18th, 2009 at 2:48 pm
     

     I HAVE A TV PHILIPS PIXEL PLUS. WHICH WE HAVE BOUGHT FROM GANESH ELECTRONICS ,RING ROAD, SURAT.THERE WAS A PROBLEM WITH THE TV WHICH WE SENT FOR THE REPAIR BUT, IT WAS NOT DONE PROPERLY AND AGAIN IT STOP WORKING.NOW IT IS ALMOST 21DAYS BUT WE STILL HAVE NOT RECEIVED IT BACK FROM REPAIR.PLEASE LOOK IN TO THE MATTER URGENTLY AND GIVE US REPLY.

119. Nithin | August 19th, 2009 at 8:43 am
     

     I dont know about other branches, but one in Asoka plaza(coimbatore) is cheating the people.They are not doing as they promise.I buyed a philips home theatre (HTS3512) by exchanging my home theatre.The specified price is 8999 but they are charging 10000…. I asked y, they are giving rediculous reasons….

120. ritu poddar | August 21st, 2009 at 7:29 am
     

     i have a dvd player dvp 5150 due to mishandling the front part of the dvd is damaged could it be repaired if so please let me know it is in a working condition i just want the front part to be changed as it looks very cheap

121. Mario Rodrigues | August 23rd, 2009 at 7:47 am
     

     I need a Phillips HTS 3300 DVD Home Theatre System remote control. Am based in Mumbai.
     Where will I be able to get this.

122. SANEESH KUMAR | August 26th, 2009 at 8:24 pm
     

     I have purchased a 21″ TV from India, Kerala in 2005. 3 months ago the TV got compliant and need repair. I informed the Philips Service Center for repairing. After several verbal requests only the Technician from Service Center visited our home to repair the TV. By checking the TV, the Technicaian informed us that one IC got compliant and he has taken the board whcih is having IC. But even after 2 months, the Service Center says that compliant IC is not available in anywhere in Kerala. I wonder, a reputed company and their product having only 4 years of life, parts not avilable. This is not acceptable. In our home, almost all Electronics items are from Philips. Now I am thinking to avoid Philips, because there is no customer service from their side and no guarentee for their products.

123. dr.antony | August 28th, 2009 at 7:33 am
     

     Philips was wonderful in the last century.Gone are the days excellent quqlity.Please dont worry about Philips anymore

124. sam | August 29th, 2009 at 5:13 pm
     

     plz tell me the service center of philips in jaipur

125. guru | September 10th, 2009 at 2:50 pm
     

     hi
     i want to purchase new MP3/Mp4 with video can any one guide and send me model and price.

     Regards,
     Guru

126. Sajeesh Mathew | September 15th, 2009 at 6:51 am
     

     I had bought a philips shaver cum groomer from Metro kukatpally hyderabad 3 months befroe from today.within one month it was damaged with technical trouble.i had given it for service at philips service centre himayathnagar hyderabad.so far they have not repaired or done anything on the product which is under warranty i am utterly unsatisfied philips hopeless service
     sajeesh

127. vikas kumar | September 21st, 2009 at 4:48 pm
     

     I have one remote control operated home theater 5.1, but last month one problem arise . the home theater does work with remote control. the tel no is also not working. I am writing this complain from Ranchi, Jharkhand. what should I do.
     Plz help me in this regrds

     Vikas kumar
     09730306587

128. manasa | September 30th, 2009 at 10:31 pm
     

     Hi, I had purchased a 29 inch Tv. Its model is: 29 pt 6231. I am in need of a LOT(Low Output Transformer. Please send me the details of this spare part to this email id:mansa3986@gmail.com.

129. BHAVESH M PATEL | October 3rd, 2009 at 4:54 pm
     

     dear sir,

     I purchased 32 TA 2800 LCD TV before 1.5 yrs ,now suddenly it shows blured and altered colored images.Service man came and told me to replace logic board worth RS.7000/- . How can a person can spend this much of amount with this shord peroid of time.It is better to add some more rupees and to purchase new LCD TV with warranty peroid.I want to ask , this logic board can’t be repaid ? So I have not to spend so much money within short period of time.

130. supragaya | October 9th, 2009 at 12:42 pm
     

     please let me know the vocational training center in india for engineering student

131. Anjul | October 9th, 2009 at 10:55 pm
     

     i have problems with my philips gogear sa 1356 mp3 player..i am having problems with it.i live in south mumbai can you suggest where can i get it repair in mumbai.any contact no.thanks

132. Manavendr | October 19th, 2009 at 1:51 pm
     

     i bought a 29 inch PHILIPS colour TV [model no. 29PT6021] from Dehradoon in february, 2002.

     last year, it developed a strange problem. the TV would switch-off automatically after about 50 minuters of continuous use. as days passed, this period decreased to 10 minutes. finally, when the TV would switch-off automatically after just 5 minutes, i had to send it to the local authorised service centre but the service in-charge took 10 weeks to reapair the TV and charged me Rs. 6000, saying that the IC in the TV was dead. a TV has thousands of ICs. which one was he talking about? was his sevice charge justified? how do i get to know this? as there is no one else in my town who does repair work for PHILIPS TVs, i could not ascertain whether the service amount charged by the service centre was justified.

     since the day the service centred returned my TV after rectifying the problem, a new problem has surfaced. now my TV does not show more than 50 channels while my cable operator provides 85 channels. when i bought it in 2002, the TV used to show 99 channels. the TV guide claims that the TV supports channels.

     what should i do? should i go to the service centre and again pay a hefty amount? rs. 6000, 7000, 8000,…….

133. Bhawna | October 23rd, 2009 at 5:36 pm
     

     I have bought a DVD player with a set of 4 speakres and a woofer
     of Phillips of model no. FB010802021767 on 6th sep.2009 from Gaurav
     Electronics,2363,Main Road,West Patel Nagar, New Delhi-8,25702526
     Vide cash memo no.6724 We asked the dealer to install the system but he has rudely refused
     to do so. Since then One month has been past no executive from the company
     has visited and solved our problem.And the warrenty card has not been
     signed by the dealer/exucutive.He is playing with your company’s
     reputation and rudely behaved with his customers. You are requested
     to please take any action or may take back your product immediately.
     We are not at all satisfied with the service of the company.

134. BIKASH ROY, MOON ELECTRONICS | October 29th, 2009 at 4:38 pm
     

     From:
     MOON ELECTRONICS
     RARUAN CHHAK
     JASHIPUR, MAYURBHANJ
     ORISSA-757034
     09437989965
     Sub- Servicing of Philips TV Model 15PT2527/94

     Dear Sir,
     The following problems could not be solved due to there is no such Philips Service centre within the 400KMS. So pls. intimate to solve the problems.

     1) TV is running but red colour is absent.
     2) When TV is on first “ TV IC adjust “ shown on the screen .I have checked the CRT and the other parts which all are OK.
     3) There is no any service mannual available in the market, so where it is available may please be intimated/ if available in your office may kindly be sent.
     4Remote code for adjustment of white balance and pother para meter with customer remote hand set
     may please be intimated.
     5) UOC also not available in the market.I have searched in Kolkata and other market also.

     Plese help me urgently better service of Philips TV for customer satisfaction and goodfaith on philips products.

     Thanks.

     For MOON ELECTRONICS.
     Bikash Roy.

135. Rakesh Pandey | November 9th, 2009 at 10:34 pm
     

     I purchased i-pod from meerut,but after some time some it earphone were not working,i brought it to the service station,and they commited me to bring new ear phone within a week but in every visit,they said,come after 2 days,its very pathetic to have service like from Philips.

     Looking forward from Philips side,your prompt action is highly appreciated.

     Thanks
     Rakesh-9258024042

136. dr patil | November 20th, 2009 at 9:59 am
     

     Sir,

     Pl give us the contact nos of ur Bangalore Service
     centre, because the said nos are not updated in ur webs.

     thanks
     dr patil

137. Rashmi Buch | December 1st, 2009 at 3:17 pm
     

     Need to procure Philips Projection lamp, Type 7158, FCS A1/216, 24V 150W G6 35. need the dealer address to get the above said lamp

138. cecilia kingston | December 4th, 2009 at 8:52 am
     

     My Philip[s Go Gear purchased on Oct 2008 is being stated by the service centre that they cannot do anythign as it developed ‘hardware problem’… which means what ? Totally unacceptable from a reputed brand like yours …. can someone help me with a contact no/name or email address where I can highlight what is actually happening !

139. R Chakraborty | December 10th, 2009 at 10:32 pm
     

     I purchased a DVD music system (Model No. FWD790/21M & Sl No. KN000520008523) on Oct 2005. Till Sep 2008 it was working properly, after that sometimes it could not read DVDs. I showed the system to Authorised Philips Service Centre (Mr. Rajeet of Ravi Radios, Mob No.- 09466764941) at Ambala Cantt. After 2 to 3 times of his unsuccessful trial, Mr Rajeet changed the lens of the system in the month of Mar 09 and charged Rs. 1600/- for that. But problem persists.

     (ii) Hence I contact Philips call centre on 23 May 09 and got a complaint No. 178243. After few days I received a call from Authorised Philips Service Centre (M/s Gupta Electronics, Mob No.- 09355459191), Karnal. He informed me that Ravi Radios is no more an Authorised Philips Service Centre, so I should not go to him. He gave me contact No. of Mr Sanjiv of Ambala Cantt. But, since I have been working in Indian Air Force I had to go to out of station for four months. Immediately after coming back, I contact Mr. Sanjiv (Mob No.- 09416376303) in the month of Sep 09. As he asked, I took the system to his shop at Ambala Cantt. After changing the motor he returned the system within a week and charged me Rs. 450/- for that. But the problem persists.

     (iii) Again on 01 Oct 09 I handed over the system to Mr Sanjiv for repair and got a work order No. 1497 of M/s Gupta Electronics, Karnal (copy of work order is annexed). Since then, I am getting my system within a week or by tomorrow and the tomorrow could not come till date. I personally went several times to the service centre at Ambala Cantt. and called several times to Mr Sanjiv at Ambala Cantt, Mr. Gupta at Karnal and Call Centre at Noida (No. 01244581300). Initially they responded me with their pet words “by tomorrow” or “by next week” or “your lens need to be changed and there is a shortage of spare parts in Philips” After that they have stopped responding me. I have spent approx Rs. 300/- for phone calls but there is no positive result till now. At present the system is lying with M/s Gupta Electronics (Mob No.- 09355459191) at Karnal.

140. Ashok K. | December 13th, 2009 at 8:25 am
     

     I need to replace or repair Remote Control Unit for My Philips TV – 21PT3443.
     Also I would like to know whether Philips India has Service Facility Near Borivali, Mumbai. This is for my 5-6 Year old 3-in-one Philips system with dual cassetes.

141. Arvind Sharma | December 15th, 2009 at 1:37 pm
     

     I have got a new 47″ Philips LCD TV yesterday and had requested for the Philips service centre for assembling/ configuration and demonstration the TV today, so that i could check on the clarity and enjoy on the watch…But the Service centre instead of arranging the agent, started talking about rules of 48hrs wait and then the agent would come to configure. Now im waiting for the TV to be configured and the TV is just lying in the box… After an investement of 70k odd. This kind of customer response was atleast not expected from Philips Company…

142. nikhil kedia | December 19th, 2009 at 1:13 pm
     

     my mp3 player is not working properly. i want to repair it.

143. nikhil karachiwala | December 22nd, 2009 at 5:14 pm
     

     i have purchased philips dvd player model no DVDR3590H S NO NW000815005322 . 3 MONTHS BACK I HAVE LODGE COMPLAIN FOR NEW REMOT BUT TILL TODAY DATE 22/12/2009 HAVE NOT RECEIVED PLEASE MAKE IT URGENT
     REGARDS
     NIKHIL KARACHIWALA
     9890027570

144. sonu | December 23rd, 2009 at 11:48 pm
     

     dis company product is faulty. dey sold second hand piece is new one

145. Navin | December 29th, 2009 at 3:34 pm
     

     Dear Sir,

     We want to registered our complaint which is pertaining to northern region it is also in several copies may provide email-id.

146. Manish | December 30th, 2009 at 12:24 pm
     

     Sir
     your service centre addres/number is not correct and i am facing problem in tracking your SC. Following address is given on your web:
     1. ADD-ON Marketing
     Philips Authorised Service Centre
     202 , Ashiana Towers , Exhibition Road
     Patna, Bihar, 800001
     2663217

     I want the address to get my electric iron. Kindly guide me. My contact no is 09430470330

     Regards

147. K.Selvaraj | January 15th, 2010 at 7:25 am
     

     Sir

     I am having a philips TV of 25 inches. There is a fault with the LOT TRANSFORMER. The Model No. is 25PT4528/94R. The serial number found on the LOT is 83338897388. The mechanic told me that the spares for this item is not available from the stores.

     Can you arrange to supply this spares.

     Kindly let me know the position.

     Hope you will do the needful.

     Thanking you in the meanwhile,

     by

     K.Selvaraj
     99625 73352
     93800 26352

148. swetanjli | January 16th, 2010 at 2:50 pm
     

     sir,My father bought a philips record player 15 or 16 years back.it was working very gud.But now it has some problem.The sound is not coming gud.we r in pune.it there any service centre around pimpri so that we can repair our record player.

149. Ankush Tuli | January 24th, 2010 at 5:28 pm
     

     i just want to know that how we can open the lock of philips tv as its volume stuck not increasing and its search for channels are als stopped
     Kindly Advance what we need to do

     We erquired your valueable comments or advices

     Thanks And regards
     Ankush Tuli

150. sabir | February 4th, 2010 at 3:53 pm
     

     Philips the name strick in mind always on sky high.

     Our hosliptal located in hyderabad looking forward to purchase opertation theatre lamps OT Lamps or projection lamps, type no: 22.8v , 24v

     looking for dealers in hyderabad/secunderabad or any office here in hyderabad
     Thank you

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