Hawkins Cookers India – Almost no web presence
This post is now outdated. Please visit the link below for the latest update on Hawkins:
http://aavaas.com/2010/04/13/hawkins-cookers-has-a-new-revamped-website-now/
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A name etched into people’s minds, a brand which many of us heard while growing up, Hawkins has been operating in the Indian Market for almost two and a half decades.
Image Courtesy : hawkinscookers.com
We wanted to have an article on Hawkins and started looking up the internet to see if some information is available. Unfortunately, most search engines returned some third party web sites which had very little information on Hawkins and their product lines.
The company has a website to its credit : http://www.hawkinscookers.com/
Unfortunately as mentioned on the page, the site has a link only to the Corporate governance code and share holding information. However on the right side of the page we found two download-able files:
- Pressure Cooker Catalog – download here
- Cookware Catalog – download here
Moving on to details:
Hawkins Pressure Cookers
(taken from the pdf document – pc_catalog.pdf)
Hawkins Cookers Limited has been in business since 1959. Today, it has two offices, three factories and over 1000 persons working. It is the leader in the pressure cooker market in India and has exported its products since 1974 to various countries in each of the six continents of the world.
Hawkins has sold over 33 million pressure cookers worldwide. Today, it makes 53 different models of pressure cookers in 8 different types. All Hawkins pressure cookers are listed by Underwriters Laboratories Inc., USA, a not-for-profit institution testing products for public safety.
Each pressure cooker made by Hawkins features an inside fitting lid. This design is inherently safer than conventional pressure cookers. To open any Hawkins cooker, you have to first lower the lid slightly into the body of the cooker; and that cannot be done until the steam pressure inside the cooker falls to a safe level. Thus Hawkins pressure cookers are pressure-locked for safety – like a jetliner door!
The Hawkins Company is well known for not compromising on quality and for continual product innovation. The most thorough research and development, the most careful selection of materials, the best manufacturing practices and the strictest quality control – all go into making pressure cookers which are trusted by the millions of families using them.
Each cooker is tested to be leak-proof. Along with a superior pressure regulating system, this ensures that Hawkins cooks quickest. Each pressure cooker comes individually packed in an attractive full-colour carton. Cookbooks/Instruction Manuals come free with each pressure cooker. All Hawkins pressure cookers are guaranteed for five years.
Let us go into the different models manufactured by Hawkins:
1) Futura Pressure Cooker
A beautiful combination of form and function, Futura is the only pressure cooker in the world to have been displayed by The Museum of Modern Art, New York.
Futura cooks on average 46% faster than a microwave oven. The beautiful, durable black finish given by 60 micron thick hard anodising has two benefits. It makes the pressure cooker absorb heat faster making it more energy-efficient. And the pressure cooker stays looking new for years.
The unique pressure regulating system gives you the convenience of finger-tip pressure release and prevents clogging of the steam vent. The double-thick base stays flat, heats evenly and is ideal for light frying before pressure cooking. Suitable for gas, electric, ceramic and halogen cooktops.
It has two variants
- Futura Hard Anodised Pressure Cooker
- Future Stainless Steel Pressure Cooker
2) Hawkins Classic Pressure Cooker
The Classic is Hawkins’ largest-selling, – most popular range of pressure cookers perhaps because of its attractive combination of features, benefits and price. This range was the first to be introduced by Hawkins and has been kept up to date by numerous innovations and improvements over the years. The latest improvement, introduced in 2005, is a superior pressure regulating system that controls pressure to a narrower, more efficient range, reduces sprouting of frothy foods (such as dal) and is easier to insert and remove.
The safety valve is located under the lid handle bar so that when it operates the steam is safely deflected downwards. The gasket has minimum exposure to steam inside the cooker, does not rub every time – the product is opened and closed so lasts longer.
Stay-cool handles. Fixed sturdy pivot does not put pressure on the plastic handles as it is a part of the metal handle itself. Thus handles last longer.Recommended for use on gas stoves.
3) Hawkins Bigboy Pressure Cooker
The Bigboy range has been specially designed to cook large quantities of food quickly and economically. It is most useful in restaurants, hotels, canteens in factories, hospitals, schools and colleges. Also, canteens in many civil or military government establishments are using the Hawkins Bigboy.
Actual cooking trials in 22 litre Bigboy pressure cookers show that there is a saving of 46% to 57% in gas consumption when cooking 15 to 16 kg of tur dal, chana masala and mutton masala. These quantities will cook in 29 to 48 minutes and would serve 50 to 100 persons. The savings in fuel alone will pay for the Bigboy pressure cooker in less than a year.
The 18 and 22 litre Bigboy pressure cookers have a pair of sturdy lifting handles attached to the sides of the pressure cooker for convenience in handling the heavy weight carried by such pressure cookers. The plastic handles of all Bigboy pressure cookers are made from reinforced fibreglass for extra strength. Similarly, all other components of Bigboy pressure cookers are made for heavy duty. A chain is attached to the vent weight to prevent loss in busy kitchens.
Recommended for use on gas or kerosene stoves. They may also be used on coal burning or firewood stoves provided a suitable gap is kept between the fuel and the bottom of the cooker.
4) Hawkins Contura Pressure Cooker
The Contura has a unique body with rounded sides for easier stirring, better visibility and easy removal of food. For difficult dishes which require a lot of stirring, the Contura is the ideal cooker. Stay-cool handles. Recommended for use on gas stoves.
It has two variants:
- Hawkins Contura Pressure Cooker
- Hawkins Contura Hard Anodised Pressure Cooker
The hard anodised models have all the features and benefits of the Hawkins Contura Pressure Cooker in a hard anodised body and stainless steel lid. The beautiful, durable black finish given by 60 micron thick hard anodising has two benefits. It makes the pressure cooker absorb heat faster, making it more energy-efficient. And the pressure cooker stays looking new for years. Recommended for use on gas stoves.
5) Hawkins Ekobase Pressure Cooker
It is a scientific fact that black surfaces absorb heat more efficiently. Hawkins Ekobase has a hard anodised black base that is permanent and heats quickly and evenly. The double-thick, heavy gauge base is ideal for light frying before pressure cooking. The base stays flat, never bulges. Suitable for gas, electric, ceramic and halogen cooktops.
6) Hawkins Ventura Pressure Cooker
The Ventura has a patented air ventile that expels air automatically and cooks food in pure steam. This has three benefits. Pure steam is very suitable for cooking low calorie, high nutrition food for the health-conscious. The ventile shows when cooker is at pressure and when the pressure has fallen, that is, it acts as a pressure indicator. And cooking in pure steam instead of an air-steam mixture makes the safety valve operate (when it is required) at a more consistent pressure, that is, even more safely than would be the case if the air had not been vented.
The Ventura has a modern, graceful shape with sloping sides and a wide mouth for better visibility and easy removal of food. It has a hard anodised black base that is permanent and heats quickly. Many consumers feel that the Ventura cooks faster than other pressure cookers. Recommended for use on gas stoves.
7) Hawkins Stainless Steel Pressure Cooker
The body and lid are 100% stainless steel. To ensure uniform heating, the bottom has a core of 4.06 mm thick aluminium sandwiched between two sheets of stainless steel. The base always stays flat, never bulges. Stainless steel stays bright, does not pit or corrode, is easy to clean and extremely hygienic. Can be used safely for light and deep frying and pressure cooking. Suitable for gas, electric, ceramic and halogen cooktops.
Miss Mary Pressure Cooker
Miss Mary is a well-made and reliable pressure cooker that will not leak. It will give trouble-free service and is totally safe. Miss Mary Pressure Cookers go through all the applicable rigorous checks and tests as are applied on other pressure cookers manufactured by Hawkins and are quality-certified by the Bureau of Indian Standards (popularly known as ISI). Recommended for use on gas stoves.
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Posted by Vivek
on Dec 18 2007 Filed under Pressure Cooker.
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Hye Shabbir
I left my comments on the Hawkins products, I was asked to provid information to UR export branch, same was also provided, after that I asked how much time it will consume to resolve public issue, regretted that no feed is being given to the cutomer, pl expedite being urgent matter.
Thanks.
Dear Mr. Vinod,
Hi, I do work in expors department of Hawkins. Your query is under process with our quality control department as we have the system of detailed analysis of all the consumer queries : the object being to serve & satisfy the consumers as per our corporate practice.
We regret for the delay and be assured that your query is under process and you will get the reply within this week.
Thank you for bearing with us.
With best regards.
I am finding it very difficult to get Hawkins ekobase Pressure Cooker gasket.
Dear Mr. Basavraj
I am incharge of Consumer Service. Kindly advise your complete postal address and contact phone number to able us to guide you suitably. You may also write to me at conserve@hawkinscookers.com
Its amazing that Hawkin’s representatives have followed this blog post for over a year but have still not made their website more informative.
Dear GMs and other Hawkins representative. Instead of requiring people to write to you, why not save your time and energy, and put it all up on the website.
You have a great product and we all love it, but at some point of time, you will realize that the lack of a web presence is eventually a drawback. Hawkins is already available on Amazon.com, market it as environmentally friendly and watch your export market grow.
finally, Never leave your email ids in the way you have. It leads to a lot of spam mail by automated web-searchers. Always write it as –
exports(at)hawkinscookers(dot)com
Mr. Lavangia
I bought a Hawkins pressure cooker and am more than pleased with it. Unfortunately, the recepie book which came with the package was not in English. Is it possible to mail a English publication? I am willing to pay for the postage & handling.
Thank you
Indira
To Ms. Indira – kindly email to exports@hawkinscookers.com your complete postal address and contact phone number for us to convey details about obtaining English cookbook. Awaiting your email.
I’m starting to cook indian food and have read and herd so much about hawkins cookers. I would like to know if you still have the whistling cookers for sale in the USA.
I think Hawkins were exporting well before 1974. My mother’s first pressure cooker about 1964 or 1965 was a Hawkins. I am in New Zealand.
I also have a problem, I have a 5 ltr Futura Pressure Cooker which I recently inherited. It has had very little use by my relative and although it came in original box with cleaning brush and small guarantee card has no instruction book and I would like to change the gasket and perhaps the pressure valve but no on in the UK.
I have emailed Hawkins in India but although only 3 days ago not sure if I will hear from, them or not. Shocked there is no agent in the UK or at the very least the instructions should be available to download on the Hawkins site.
Dear Mr./Ms. Khodabandeh,
Let me ourightly regret for the delay,if any, in responding to your query.
We Thank you for your query on your 5.0 ltr. Futura Pressure Cooker which you recently “inherited”.
All our products i.e. Pressure cookers and Cookware are properly quality checked and are packed alongwith the proper Cookbooks/instruction manuals. We can assure you that no pressure cooker goes out of our factories without their respective cookbook/instruction manuals etc..
We are exporting our products to around 25 countries worldwide and U.K is also one of them.
I am mentioning herebelow our Importer’s contact details in U.K for you to contact them for all your requirements related with our products:
M/s The Direct Tableware Company
Cutlers House, Lumen Road,
Royston, Hertfordshire SG8 7AG,
United Kingdom.
Tel:01763 248008
Fax:01763 249009
E.mail: action@directtableware.co.uk
Website:www.directtableware.co.uk
At present we do not have the instruction manuals on our website.
But we are sure our importer in U.K. will be able to cater to your requirements.
Please feel free to contact, in case of any further query.
Yours in Hawkins
Rashmin Kumar Mahapatra
GM-Export Administration
Hawkins Cookers Limited
Dear Rashmin Kumar Mahapatra,
May I firstly thank you for your reply and to explain I was not indicating that the futura cooker was supplied without instruction manual – rather that they had been lost. I have now contacted the company in the United Kingdom and have ordered all the things I need. I am sad that Hawkins do not publish their agents overseas on their web site and that the instruction manual is still not available to download in different languages as this site has been here for a long time and it appears to me that the questions asked are the same over and over again. I feel sure that Hawkins has amongst it employees, someone who is computer literate enough to provide this on your website – as a matter of urgency.
I have also spoken to the UK agent and explained that their details are not coming up on various search engines which they tell me they will correct as soon as possible.
Sincerely
Amina Khodabandeh
Dear Ms. Khodabandeh,
We are pleased to note that you have been able to get all your requirements from our U.K. importer. Once you get the items please let us know if your pressure cooker works to your satisfication. We will consider both your suggestions of publishing the name of our importer and our instruction manuals in future.
However you can always write to our consumer service department at conserve@hawkinscookers.com anytime and we will try to answer your queries and solve your problems.
Once again thank you for giving us an opportunity to solve your problems.
With regards
Rashmin Mahapatra
How and from where do I buy a Hawkins Futura 5l pressure cooker. If from India what is the procedure?
Regards
Sal (Australia)
Dear Sal,
Thank you for your query. Please let us know your e.mail id for us to send you the contact details in Australia, from where you can buy our products.
Please send your e.mail to us at :
exports@hawkinscookers.com
Our products are distributed widely all acorss India and also around 25+ countries in the world. To further assit you in locating a distributor in India, please let us know the city in India form where you would like to buy our products.
With Best regards.
Rashmin Kumar Mahapatra
GM-Export Administration
Hawkins Cookers Limited
Tel:(009122) 2218 6607
Fax:(009122) 2218 1190
E.mail:exports@hawkinscookers.com
Dear Olwen,
Thank you for your nice comments. We are greatful to you for your sentiments about Hawkins.
We are in business since 1959 and all of your love and liking for our products are supporitng us to be of service to our consumers.
With Best regards.
Rashmin Kumar Mahapatra
GM-Exports Administration
Hawkins Cookers Limited
Tel:(009122)2218 6607
Fax:(009122)2218 1190
E.mail:exports@hawkinscookers.com
Website:www.hawkinscookers.com
Dear Allan,
Thank you for your query.
We do sale all our products in U.S.A.thorugh our importers.
Yes, Our Hawkins Classic pressure cookers do give whistling sound but after further improvements in products, these sound are now of sober nature.
With Best regards.
Rashmin Kumar Mahapatra
GM-Export Administration
Hawkins Cookers Limited
Tel:(009122)2218 6607
Fax:(009122)2218 1190
E.mail:exports@hawkinscookers.com
Website:www.hawkinscookers.com
I am from Maldives Can I buy Hawkins through internet?
Pls reply to my email Id
Thanks
Please contact us at our following E.mail id : exports@hawkinscookers.com to get a direct response.
We regret, at present, we do not have on-line sales system.
Pl. feel free to contact us, in case of any other query.
Thanks.
TO ANONYMOUS from Maldives
Your comment posting does not give your e-mail ID for us to reply. Kindly therefore write email to us at exports@hawkinscookers.com for our reply.
Thanks
i just bought a neqw hawkins 2 pressure cookers one is working fine the other one the steam is escaping so its not working at all what should i do am not in India am using it abroad
Can i purchase one online please reply me thanks
please reply me soon
Hi
My parents gave me a Futura 5L pressure cooker in my marriage. But I have somehow lost the Instruction Manual on the same. I have looked all over on the net, but in vain. I checked out Hawkins’ official website also but could find only the product catalog & cookware catalog. Can somebody help me get the Instruction Manual, pls….
Dear Ms. Nita,
Thank you for buying Hawkins product. Please let us know
your complete contact /address details alongwith the size, model and serial no.(on the guarantee card as well as the bottom of out side of the p. cooker body)for us to be able to assit you.
Our e.mail id is exports@hawkinscookers.com
Dear Sumedha,
Thanks for buying Futura p.cooker. Please let us know your complete contact details/address so that we can be able to be of help to you.
Our e.mail id is exports@hawkinscookers.com
Hello,
I moved to Melbourne recently. Is there any shop in Melbourne from where I can buy Hawkins Pressure Cooker (similar to the one we get in India)?
Thanks in advance.
Regards,
Vandana
india at home
many indian grocery at dandenong
Dear Ms. Vandana,
I am from Hawkins. Trust now you are successful in getting Hawkins products in Australia.
Hi Rashmin,
Thanks for your response. I am yet to find a shop around Melbourne who sells Hawkins cooker. can you please indicate some?
Thanks
Dear VAndana
Contact details party from whom you can HAWKINS products in Australia as under:
K & B Ford Distributors
74 Railway Road
Blackburn VIC 3130
Attn: Mr. Grant Hayle
Phone: (+613) 98947700
FAx: (+613) 98947711
You can also obtain details of dealers nearer to your place from the above party.
If you need more infromation kindly send e-mail directly to undersigned at: exports@hawkinscookers.com
Dear Shabbir,
Thanks a lot for the contact details. I could buy my Hawkins Cooker from the store suggested by above mentioned contact.
Your prompt response much appreciated.
Is Hawkins Futura Stainless Steel 2 liter pressure cooker available in the market?.
Dear Avinash,
Yes, Hawkins Stainless Steel 2.0 ltr. P.Cookers are available in the market.
Dear Avinash,
I work with Hawkins. I just thought this clarification may be helpful. If you are looking for Futura Stainless Steel in 2 Litres – it is not available. What we have is Futura hard anodised in 2 Litre size and Hawkins Stainless Steel in 2 Litre size. The Futura Stainless Steel range is in 4 Litre and 5.5 Litre size.
If you want we can mail you our catalog which may further clarify matters. I hope this answers your query. If we can be of any further help let us know.
Thanks for your interest in our products.
I bought a Pressure Cooker which is not good in quality i had deliver it back to mumbai on 14th Jan 2009 but no response yet.
Dear Ms. Neelima Aggarwal,
I work in Consumer Service Department of Hawkins Cookers Limited. The pressure cooker mentioned by you was sent by Mr. Ram Niwas to us on January 14, 2010 and received by us on February 01, 2010.I had a telephonic discussion with Mr. Ram Niwas and have satisfied his query. We will be returning the cooker to him soon after necessary repairs.
pl provide me the list of distributors in punjab as im in a same profession in Home Appliances.My id is given as newperfectsolution@yahoo.co.in.
Pl provide me list asap.
What ever happened to your Hawkins Inframatic toasters/waffle iron/snack toast /baking ovens??? I have one, very old but still working & I enjoy using it..It needs slight repairs from the outside, eg..handle repaired..Where can I have it done??
Dear Mr. Puneet
I work with Hawkins. We do not have distributors and deal directly with the dealers.I am writing seperately to you on your email ID.
Thanks for your interest in our products.
Dear Mr. M. Singh
I am incharge of Consumer Service. Kindly advise your complete postal address and contact phone number to able us to guide you suitably. You may also write to me at conserve@hawkinscookers.com
I work with Hawkins. I wanted to let you know that we have launched our revamped website (www.hawkinscookers.com). You should get a lot more information on it now, including many answers to the sort of queries that you have posted here.
Thank You for your patience. I do hope the new website is useful to you – do let us know if we can do anything to improve it.
[...] Hawkins Cookers India – Almost no web pr [...]
[...] had coverd Hawkins way back in 2007. Since then, the company has revamped their [...]
Hi,
I used to extensively use the inframatic. The other day while making waffles the infra just conked out….or burned out…I don’t know which. Can you please advice me as to where I can get it looked at/serviced. I live in Bangalore.
Thanx
Arvind
Hi,
The inframatic is a really really versatile kitchen appliance. Very useful and quick. feel like my left arm is cut off without it. Can not really find an apt replacement for it. So please help me find a service centre soon.
Thanx
Arvind
Dear Arvind,
Thank you so much your compliments for our Hawkins Inframatic Product..
Although Hawkins Inframatic as a product, has been discontinued since long, yet please be in touch with the following contact for the service requirment, if possible, of the same:
Consumer Service Department
Hawkins Cookers Limited
New Udyog Mandir II
Pitamber Lane, Mahim West
Mumbai- 400016
India.
Tel: +91-22-24440807
E.mail:conserve@hawkinscookers.com
website:www.hawkinscookers.com
Hay dude , This is interactive posting for my homework from school Do u have twitter account ?? i want to follow your twitt . Good bye
Dear Hilario,
I do work for Hawkins Cookers Limited, India.
We do not have twitteer account.
Any how, to know more about Hawkins & it’s products, please visit our website, http://www.hawkinscookers.com.
Thank you.
i don’t use this but for you i recommend cloth iron!! LOL!!!
conair is awful! get a revlon. and even if ur straightner says from wet to dry NEVER and i repeat NEVER straighten wet hair! it causes WAY more damage to ur hair than doing it dry! its like if u were hit by lighting…that same effect the lighting would do to ur hair happens wen u straighten from wet to dry. PLUS! use hair serum before straightening for it protects ur hair and prevents friz